Privacy Policy
Introduction
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We take the protection of your data as a user of our website very seriously. We are committed to safeguarding the information you provide to us in connection with the use of our website. Additionally, we are committed to protecting and using your data in accordance with applicable law. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data when you access our services through your devices. Please read this Privacy Policy carefully and ensure you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our practices, you must cease using our digital assets and services. By using our services, you acknowledge the terms of this Privacy Policy. Continued use of the services constitutes your consent to this Privacy Policy and any changes made to it.
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In this privacy policy you will learn:
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How we collect data
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What data we collect
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Why we collect this data
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To whom we disclose the data
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Where the data is stored
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How long the data is retained
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How we protect the data
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How we handle minors
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Updates or changes to the Privacy Policy
What data do we collect?
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Here is an overview of the data we may collect:
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Non-personal data: This is information that cannot directly identify you and cannot be used to identify you with reasonable effort. We collect it during your registration or when you use our services. This mainly includes technical information and aggregated usage data.
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Personal data: This is information that identifies you or that we could use with reasonable effort to identify you. This includes information we sometimes request, such as your name, email address, address, phone number, IP address, and more. If we combine personal and non-personal data, we treat them as personal data as long as they are combined.
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How do we collect data
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Here are the main ways we collect data:
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When you use our services: When you visit our digital content and use our services, we may collect, record, and store your usage, sessions, and related information.
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Directly from you: We collect data that you provide to us, for example, when you contact us directly through a communication channel (e.g., an email with a comment or feedback).
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From third-party sources: We may also collect data from third-party sources, as described below.
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Through third-party logins: We collect data that you provide to us when you log in to our services via a third party, such as Facebook or Google.
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Why do we collect this data?
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We may use your data for the following purposes:
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To provide and operate our services.
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To develop, customize, and improve our services.
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To respond to your feedback, requests, and wishes, and to provide assistance.
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To analyze request and usage patterns.
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For other internal, statistical, and research purposes.
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To improve our data security and fraud prevention capabilities.
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To investigate violations and enforce our terms and policies, as well as to comply with applicable law, regulations, or governmental orders.
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To send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can decide whether you want to continue receiving them. If not, simply click the unsubscribe link in these emails.
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To Whom Do We Disclose This Data?
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We may disclose your data to our service providers to operate our services (e.g., storing data via third-party hosting services, providing technical support, etc.).
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We may also disclose your data under the following circumstances:
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To investigate, detect, prevent, or take action against illegal activities or other misconduct.
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To establish or exercise our rights of defense.
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To protect our rights, property, or personal safety, as well as the safety of our users or the public.
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In the event of a change of control of us or one of our affiliated companies (through a merger, acquisition, or purchase of (substantially) all assets, etc.).
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To collect, store, and/or manage your data through authorized third parties (e.g., cloud service providers), as appropriate for business purposes.
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To collaborate with third parties to improve your user experience.
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To avoid misunderstandings, we would like to point out that we may transfer or otherwise use non-personal data to third parties at our discretion.
Where do we store the data?
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Non-personal data Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes explained in this Privacy Policy, we store and process all non-personal data we collect in various countries.​
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Personal data Your personal data may be stored, processed, and retained in the United States, Ireland, South Korea, Taiwan, Israel, and, where necessary for the proper provision of our services and/or as required by law (as explained below), in other countries.
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How long will the data be retained?
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Please note that we retain the data we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We may correct, complete, or delete inaccurate or incomplete data at any time at our discretion.
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How do we protect the data?
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The hosting service for our digital content provides us with the online platform through which we can offer you our services. Your data may be stored through the data storage, databases, and general applications of our hosting provider. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.
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All payment options offered by us and our hosting provider for our digital content comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council. This is a collaboration of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) through our shop and service providers.
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Despite the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and security of the data you upload, publish, or otherwise share with us or others. For this reason, we ask you to set secure passwords and, if possible, not to share sensitive information with us or others that, in your opinion, could cause you significant or lasting harm if disclosed. Since email and instant messaging are not considered secure forms of communication, we also ask you not to share sensitive information via these communication channels.
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How do we deal with minors?
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Our services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services or provide us with any information. We reserve the right to request proof of age at any time to verify that minors are not using our services. If we become aware that a minor is using our services, we may deny that user access to our services and block them, and we may delete all data stored about that user. If you have reason to believe that a minor has provided us with data, please contact us as explained below.
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We use your personal data only for the purposes set out in this Privacy Policy and only if we are convinced that:
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The use of your personal data is necessary to fulfill or conclude a contract (e.g., to provide you with the services themselves or customer support and technical assistance);
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The use of your personal data is necessary to comply with corresponding legal or regulatory obligations, or
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The use of your personal data is necessary to support our legitimate business interests (which is always done in a manner that is proportionate and respects your data protection rights).
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As an EU resident, you can:
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Request confirmation as to whether personal data concerning you is being processed and request access to your stored personal data as well as certain additional information;
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Request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format;
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Request the correction of your personal data stored with us;
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Request the deletion of your personal data;
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Object to the processing of your personal data by us;
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Request the restriction of the processing of your personal data, or
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Lodge a complaint with a supervisory authority.
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Please note, however, that these rights are not unlimited and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and its use, please contact us as indicated below. In providing the services, we may transfer data cross-border to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.
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If you are resident in the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties to ensure that appropriate safeguards are in place, so that the risk of unlawful use, alteration, deletion, loss, or theft of your personal data is minimized, and that these third parties always act in compliance with applicable laws.
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Updates or changes to the Privacy Policy
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We may revise this Privacy Policy at our discretion from time to time. The version published on the website is always current (see the “as of” date). We ask you to regularly check this Privacy Policy for changes. In case of material changes, we will post a notice on our website. If you continue to use the services after being notified of changes on our website, this will be considered your acknowledgment and consent to the changes to the Privacy Policy and your agreement to be bound by the terms of these changes.
Blog
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Please note that our services enable social interactions (e.g., posting content, information, and comments publicly and chatting with other users). We would like to point out that all content or data you provide in these areas can be read, collected, and used by other people. We advise against posting or sharing information that you do not want to make public. If you upload content to our digital content or otherwise provide it in the course of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who have access to your data or content. You acknowledge and confirm that copies of your data may remain accessible on cached and archived pages or after third parties have created a copy/storage of your content.
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Cookies and similar technologies
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When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“tracking technologies”). These tracking technologies may allow third parties to automatically collect your data to improve the navigation experience on our digital content, optimize their performance, and provide a tailored user experience, as well as for security and fraud prevention purposes.
